Soono Soono

Soono

Support

Have a question, ran into a bug, or want to suggest an improvement? I'm happy to help. Soono is a project crafted by a single person, so every message is read and answered personally.

How to reach me

Before you write

To help me help you faster (especially when reporting a bug), please include in your message:

  • Platform (iOS, iPadOS, watchOS or Android) and operating system version.
  • Soono version (you can find it in Settings › About).
  • Device model (for example, iPhone 15 Pro or Pixel 8).
  • Steps to reproduce the issue and, if possible, a screenshot.

Response times

I usually reply within 24 to 72 business hours. If you don't hear back within a week, please check your spam folder or write again.

Frequently asked questions

Before writing, you may find the answer in the frequently asked questions.

Go to the FAQ →